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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Esha Morgan

November 4, 2026

5 out of 5 rating by Esha Morgan
"She assisted me with everything that I need and I am appreciate it !"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Sierra Powell

October 30, 2026

5 out of 5 rating by Sierra Powell
"Alma & Marie is great and they give great customer service and they have helped me out for years."
We responded:
"We appreciate your review, Sierra. We are so happy that you had such a wonderful experience with State Farm Agent Jason Stancil’s Team here in Rocky Mount ! "
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JOSEPH BATTLE

October 19, 2026

5 out of 5 rating by JOSEPH BATTLE
"Great customer service and everything is explained down to a tee. I would recommend you to go in to talk to them in person."
We responded:
"Thank you for the great feedback - we appreciate you!"
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Jacqueline Davis

October 15, 2026

5 out of 5 rating by Jacqueline Davis
"I communicated with Amber at this State Farm office. I called with one question about my auto policy. She answered my question as well as provided additional information that was helpful to us (my family). It was very apparent that Amber genuinely cared about us and wanted to reassure me that she had our best interest at heart. Specifically she said, "We'll take good care of you, Ms Jackie". What more could any customer ask for. We are so grateful to have Amber working with us. She is a definite asset to State Farm."
We responded:
"Thank you so much for the wonderful review. We are so happy to hear that Amber took great care of you and your family. We are always here if you need us!"
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Zelda Earley

October 14, 2026

5 out of 5 rating by Zelda Earley
"Maria was excellent...great service from beginning to end."
We responded:
"Thank you for the great review, Zelda! We are happy to hear about your great experience with Maria. Please let us know if you ever need us!"
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Quinyata Horne

October 13, 2026

5 out of 5 rating by Quinyata Horne
"Thanks to Jason Stancil-Statefarm Agency for helping me navigate through my insurance needs. Thank you Alma for always being an awesome customer service advocate as always. Jason Stancil Statefarm, great customer service and always there when you need them!"
We responded:
"Thank you for the wonderful review - it is our pleasure to work with you! "
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Charlene Wells

October 7, 2026

5 out of 5 rating by Charlene Wells
"I love Amber, she is so down to earth. She takes everything I worry about and makes it go away. She very friendly and a joy to talk to you. You have a very special girl there. ♥️"
We responded:
"Thank you so much for the 5 star review, Charlene! We are so glad to hear about Amber making your experience with us a wonderful one!"
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Deshari Lee

September 25, 2026

5 out of 5 rating by Deshari Lee
"Love Maria! She is the most wonderful agent. Made sure I had everything I needed answers all of my questions and went the extra mile to make sure everything was done properly."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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julio mora

September 25, 2026

5 out of 5 rating by julio mora
"Muy buenas atenciones de parte del personal"
We responded:
"julio, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Karen Baker

September 23, 2026

5 out of 5 rating by Karen Baker
"All the staff are very helpful. A very good group to be with."
We responded:
"Thank you so much for your kind review, Karen!  If you need insurance assistance, we are just an email or call away! - Jason Stancil, your State Farm Agent   "
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Kim Santizo

September 21, 2026

5 out of 5 rating by Kim Santizo
"Very great customer service, attentive to details. Overall definitely recommend for any type of insurance needs!"
We responded:
"Kim, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Rocky Mount insurance team! - Your State Farm Agent, Jason Stancil "
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Felix Chavez

September 2, 2026

5 out of 5 rating by Felix Chavez
"Amber Brown at State Farm was absolutely exceptional to work with! After adding our 18-year-old son to our auto insurance policy, we were shocked by how much our comprehensive coverage was going to cost. Amber took the time to understand our needs, review our coverage carefully, and find us a much better quote without compromising the protection we wanted.

What really stood out was Amber’s professionalism, responsiveness, and genuine commitment to helping us. She made what could have been a stressful and confusing process incredibly easy and straightforward. She was knowledgeable, patient, and went above and beyond to make sure we understood our options and were getting the best value possible.

Thanks to Amber, we were able to get excellent comprehensive coverage at a significantly better rate than what we had been paying. We couldn’t be happier with the experience and would highly recommend Amber Brown to anyone looking for an insurance agent who truly cares about her clients and works hard to get them the best coverage and value.

Thank you, Amber, for your outstanding service! ⭐⭐⭐⭐⭐"
We responded:
"Felix, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rocky Mount. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jason Stancil and Team "
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Tasha Harris

August 18, 2026

5 out of 5 rating by Tasha Harris
"Maria and the ladies are very helpful and comforting to me when I need thier assistance. I tell all my friends and co workers how great our insurance company is."
We responded:
"Thank you for the 5-star review, Tasha! Here on State Farm Agent Jason Stancil’s Team, we are proud to serve our community and appreciate your recognition. "
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Trina S

August 18, 2026

5 out of 5 rating by Trina S
"Great customer service from Alma from this office every thing went smoothly. I will definitely do business with them again in the near future. Thank you 😊"
We responded:
"Hi Trina, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jason Stancil, Your State Farm Agent "
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Robin Bunch

August 4, 2026

5 out of 5 rating by Robin Bunch
"This has been an easy process switching my insurance to State Farm. I’m very satisfied with the rate and the service I was provided. Alma was great!!!"
We responded:
"Thank you so much for the 5 stars, Robin! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Edgar

July 30, 2026

5 out of 5 rating by Edgar
"Alma is the BEST, she was very professional, knowledgeable, and took the time to explain all of my coverage options without making me feel pressured. They answered all of my questions, helped me find the best policy for my needs, and made the entire process quick and stress-free. Their customer service was outstanding, and I truly appreciate how responsive and helpful they were. I highly recommend them to anyone looking for an honest, reliable, and trustworthy insurance agent!"
We responded:
"Edgar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our team is always here and happy to help. "
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Brissa Delgado

July 29, 2026

5 out of 5 rating by Brissa Delgado
"Alma is one of the best agents!! She is very nice and attentive to needs we have."
We responded:
"Hi Brissa, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jason Stancil’s team.  Please reach out to us if any questions come up!  - Jason Stancil’s Insurance Team "
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sandra villegas

July 29, 2026

5 out of 5 rating by sandra villegas
"Alma Is The One To Go To She Is Always So Helpful And Always Answers All My Questions"
We responded:
"Thank you for the wonderful review, Sandra! We are so pleased to hear about your great experience with Alma. Let us know when you need any assistance with any other types of insurance or financial services!"
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Wesley Anderson

July 29, 2026

5 out of 5 rating by Wesley Anderson
"Great service all the way around …fast easy and affordable !!!"
We responded:
"Thank you for the fantastic review, Wesley! We are so glad to hear about your great experience. Let us know when you need any assistance with any other types of insurance or financial services!"
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Ciera Medford

July 29, 2026

5 out of 5 rating by Ciera Medford
"Alma was amazing to work with. Super nice."
We responded:
"Ciera, thank you for the fantastic review! We’re always here to support you with your insurance needs in Rocky Mount. "
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Bobby Green

July 21, 2026

5 out of 5 rating by Bobby Green
"Jason and all of his team were fantastic! My experience was phenomonal! Highly recommend
he and all of his team members that handled our claim all throughout the process! I have been with State Farm for cen
turies and intend to partner with them afew more to come! Thanks again!"
We responded:
"Thank you for the fantastic review, Bobby! You are a pleasure to work with. We consider it a great honor to serve you and your family!"
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Teneisha Stokes

July 21, 2026

5 out of 5 rating by Teneisha Stokes
"I recently got insured with State Farm and they have been absolutely amazing. They provide the best service, I have had more questions and always get a response in a quick manner. I love this office."
We responded:
"Thank you for the great review, Teneisha! It was my pleasure to assist you with your policy today! "
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Blake

July 14, 2026

5 out of 5 rating by Blake
"Maria was the agent that called and spoke with me. Her uplifting spirit, customer service, listening ears and feed back was more than I could have asked for. She was very informative, very attentive and answered every question(even if I asked multiple times). A rare gem she is and an employee that deserves all the recognition. Maria you are the best my gal❤️. Thank you again for everything on our phone call. State Farm give this baby a raise asap😘"
We responded:
"Thanks so much for the amazing review, Blake! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Junior R. Aleman

July 8, 2026

5 out of 5 rating by Junior R. Aleman
"I can’t recommend Alma enough. She made the whole process easy from start to finish and actually took the time to explain everything without making it confusing. She was patient, answered all my questions, and worked hard to find the best coverage for what I needed.

You can tell she genuinely cares about helping people, not just getting them signed up and moving on. It was one of the easiest experiences I’ve had dealing with insurance, and I left feeling confident that I made the right decision.

If you’re looking for someone who’s professional, honest, and actually looks out for your best interest, ask for Alma. She did an amazing job, and I’m really glad I switched."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Trey Pittman

June 19, 2026

5 out of 5 rating by Trey Pittman
"Mrs Maria was excellent to work with. She provided us with Incredible customer service! She explained everything in great detail & was very knowledgeable!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jason Stancil’s Team. "